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DHL Express in Nigeria
DHL International (Nigeria) Ltd is part of the Deutsche Post World Net Group (DPWN) whom prides itself in being the world’s leading logistics group.
DHL International (Nigeria) Ltd pioneered the Courier business in Nigeria over 25 years ago and continues to set the parameters in innovation and the development of the Industry as a whole in Nigeria. We have come a very long way since we started operations in Nigeria. From being the leading Courier Company, we are now one of the leading logistics companies in the Country.
We now offer our customers a total logistics solution in conjunction with our DHL sister companies in Nigeria, namely DHL Global Forwarding (air & ocean freight), DHL Exel Supply Chain (Contract Logistics & Warehousing) and DHL Aviation (Dedicated Aircraft network). DHL Express in Nigeria continues to provide the most optimal services and solutions in International and Domestic express courier, while also providing total logistics solutions for the high value and time sensitive spare parts business. This includes but not limited to warehousing, stock management, same day delivery & returns. We continue to be successful in Nigeria through imbibing and living our Vision, Mission, Values and Code of conduct highlighted below:
Vision
Customers trust DHL as the preferred global express and logistics partner, leading the industry in terms of quality, profitability and market share.
Mission
– DHL enhances the business of our customers by offering highest quality express logistics solutions based on strong local expertise combined with the most extensive global network presence.
– DHL attracts, develops and retains exceptional people by creating a truly global working environment and placing value on our multi-cultural heritage
– DHL delivers above average returns by providing superior quality and solutions at all levels of the business processes.
– DHL is a responsible corporate citizen in all countries in which we operate, taking into account the social and environmental needs of our employees, local communities and the people.
Values
– To deliver excellent quality
– To make our customers successful
– To foster openness
– To act according to clear priorities
– To act in an entrepreneurial way
– To act with integrity internally and externally
– To accept social responsibilities
In addition to the above, we continue to succeed and differentiate ourselves from the competition by placing a high priority on some key areas highlighted below
Our People – Continue to be our biggest asset. We hire people with attitude and who like other people and are, therefore, more motivated to serve our Customers. We continue to provide them with training, development and the best packages in the Industry. This results in the “DHL Spirit“ and “Can Do, Will Do” attitude.
Investment – DHL Nigeria has been a committed partner in the development and success of the Nigerian Nation over the last few decades. While other Companies have chosen the cheaper option of franchising through agents, we have invested tens of millions of Euros in our facilities, vehicles, and IT & Communication infrastructure.
Customer Relationships – We have moved from a Supplier to a Partner relationship with our Customers. We make a concerted effort to get closer and closer to our Customers so that we have a greater understanding of what they are about and what they are trying to do. Thus being able to add real value to their supply chain and assist them in achieving their business goals.
Corporate Social Responsibility (CSR) – We are very passionate about the community that we operate & live in and believe that CSR plays a vital role in the success of any corporation. To this end, both DHL and our people actively participate both financially and in terms of time, in many projects around the Country.
To this end, we see a positive future and know we are in a good position to continue to assist in making our Customers successful, our people successful, our communities better and Nigeria prosperous.
